Founded in 2000, Mobideo is a leading provider of mobile enterprise products that drive corporate profitability.

Mobideo has created a suite of cutting-edge products and services that streamline data sharing and communication between mobile workers in the field and back office management.  Technicians, engineers, sales people, representatives, managers and other workers on the go, use our products to capture, deliver and receive the information they need, on demand.  Enabling "anytime, anywhere" mobile access to installation, maintenance, repair, financial and other information, our products also automatically access from and update back office systems.  In short, Mobideo helps enterprises increase employee productivity, improve asset management, lower operating cost and improve customer service – all boosting the bottom line.

Our clients include such Fortune 100 and brand name companies as Visa, Johnson & Johnson, FedEx, GE, Sony, Motorola, Isuzu and Comverse.

Working with these and other clients on a variety of projects over the past decade has taught us what works best in mobile work flow.  We have skimmed the cream of our custom made software, and created a unique platform which is a SaaS (Software as a Service), fully scalable, customizable system.  The platform is called Guide™. Guide™ is designed to reduce operational costs and improve production cycle times for companies that perform installation and maintenance operations in industries such as: telecommunications, aviation, energy, and utilities.

It provides supervisors with full visibility of remote activities, while bringing the most up to date technical data and work assignments directly to technicians at the point of service. The system interfaces with existing maintenance management, ERP and technical documentation systems and uniquely transforms documents and procedures into a custom application for each technician. Technicians in the field receive the information necessary to do their job on mobile devices, as a personalized application based upon their level of expertise and authority. Supervisors are continuously updated regarding work status, service progress, equipment release and potential mechanical problems

Continuous dialogue with our customers has helped us design Guide™ for the telecommunications industry.  Our Product Tour will tell you more about how Guide™ works, and our customers share the benefits they have realized in their own words.

Mobideo's proven track record - a decade of great software systems

“Since implementing Mobideo’s solution, our mobile sales force maintains direct access to real-time business-critical data on demand. Sales are made without delay, resources have decreased, and company performance has improved.”

Mobideo's system provides account managers in the field 24/7 real-time access to business-critical information and customer responses. Also serving as a powerful negotiating tool for potential churning merchant accounts, the solution enabled the customer's help desk division to improve its work process for managers, optimize resources and personnel, and produce reports. Due to the robustness of Mobideo's technology an upgrade from a legacy system used at the time by the customer was totally transparent.

“Mobideo has an outstanding solution that increased our efficiency and productivity, and delivered a rapid ROI.”

With Mobideo's systems sales personnel can record information as well as receive current and historical customer data and inventory, delivery and scheduling information. Sales personnel enjoy have full control over the sales process and the ability to schedule meetings, collect and record information for leads, and develop summary reports in the field via their handheld devices. In addition, the solution enables sales personnel to manage all regular office activities, such as calendar and email updating, while on the road.

“Mobideo gives all of our managers complete control over branch activity, leading to better decision making and inventory management.”

Mobideo deployed its TopView™ system for Ace Hardware’s managers, providing them with online, real-time, secure access to branch information via a range of devices from PDAs to mobile phones. With TopView™, managers can retrieve up-to-the-minute branch revenue reports covering and comparing any timeframe (e.g. hourly, daily, quarterly). In addition, the solution provides them access to product price information throughout the sales chain (i.e. manufacturer, distributor, reseller, end customer), inventory status and scheduled inventory arrival.