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The Guide™ System is comprised of Guide Mobile™ and Guide Portal™.
Built for real time management of wireless network operations installation, maintenance and upgrades, the system dispatches and puts tasks and manuals, on demand, directly in the hands of technicians.
With Guide Mobile, technicians can:
- Gather on site survey data and equipment information using customizable digital forms
- Ensure installation is performed at the correct location through GPS verification
- Scan barcodes/RFID and take photos of installed equipment for asset management and records
- Review work assignments, manuals, drawings and photos as smart, user friendly checklists
- Upload / Download configuration settings to installed equipment
Data from the field is captured and transferred automatically, in real time, to a central database. The browser based portal is accessible from anywhere in the world. The system is built to manage multiple teams, in disparate locations, simultaneously.
With Guide Portal, supervisors can:
- Automate capture of accurate, detailed information during the deployment process
- Manage onsite teams and subcontractors in real time to achieve maximum resource coordination and efficiency
- Assure technicians are following correct procedures for installed equipment
- Provision up to the minute task related information and progress
- Obtain real time, in-depth analytical information on every aspect of the project
- View alerts for setbacks and events that require immediate attention
- Data retention and management for on-going network maintenance and upgrade

Each member of the network operations ecosystem – the prime contractor, subcontractors, suppliers and customers – has its particular level of visibility into the data captured from the field. Operations deployment and maintenance status is available on demand to each company’s supervisors, managers and executives.
Fully mineable, the database provides easy to produce custom reports and analysis. Through every phase of a network’s operation, the Guide System partners with you to put transparent network operations at your fingertips.
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